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Assessing Service Quality|Peter Hernon
Assessing Service Quality : Satisfying the Expectations of Library Customers, 2nd Ed.
(Paperback - Revised Ed.)
by Peter Hernon, Ellen Altman
Online: On Order
Usually ships in 2-4 weeks
$65.00
9780838910214
January 2010
Research Misconduct|Peter Hernon
Research Misconduct : Issues, Implications, and Stratagies
(Hardcover)
by Peter Hernon, Ellen Altman
Online: In Stock
$131.95
9781567503401
October 1997
Service Quality in Academic Libraries|Peter Hernon
Service Quality in Academic Libraries
(Hardcover)
by Peter Hernon, Ellen Altman
Online: In Stock
$131.95
9781567502091
January 1996
Service Quality in Academic Libraries|Peter Hernon
Service Quality in Academic Libraries
(Paperback)
by Peter Hernon, Ellen Altman
Online: In Stock
$49.95
9781567502107
January 1996
Assessing Service Quality|Peter Hernon
Assessing Service Quality : Satisfying the Expectations of Library Customers
(Paperback)
by Peter Hernon, Ellen Altman, Robert E. Dugan
Online: In Stock
$75.00
9780838913086
May 2015