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Service Quality|Roland T. Rust
Service Quality : New Directions in Theory and Practice
(Paperback)
by Roland T. Rust, Richard L. Oliver
Online: In Stock
$126.00
9780803949201
November 1993
E-Service|Roland T. Rust
E-Service : New Directions in Theory and Practice: New Directions in Theory and Practice
(Paperback)
by Roland T. Rust, P. K. Kannan
Online: In Stock
$73.99
9780765608079
July 2002
E-Service|Roland T. Rust
E-Service : New Directions in Theory and Practice: New Directions in Theory and Practice
(Hardcover)
by Roland T. Rust, P. K. Kannan
Online: In Stock
$280.00
9780765608062
July 2002
Driving Customer Equity|Roland T. Rust
Driving Customer Equity
(Hardcover)
by Roland T. Rust, Valarie a. Zeithaml, Katherine N. Lemon
Online: In Stock
$53.00
9780684864662
June 2000
The Feeling Economy|Roland T. Rust
The Feeling Economy : How Artificial Intelligence Is Creating the Era of Empathy
(Paperback)
by Roland T. Rust, Ming-Hui Huang
Online: In Stock
$37.99
9783030529765
January 2021
The Feeling Economy|Roland T. Rust
The Feeling Economy : How Artificial Intelligence Is Creating the Era of Empathy
(Paperback)
by Roland T. Rust
Online: On Order
Usually ships in 2-4 weeks
$56.00
9789862627761
August 2025