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Public Service Improvement : Theories and Evidence
by Ashworth, Rachel

Overview -
The performance of the public services, from education and policing to health and recycling, is a matter of concern in many countries. Issues of public service efficiency, cost, and effectiveness have moved to the forefront of political debate. This book applies the latest thinking from Management and Organization Studies to the performance of public organizations in order to evaluate the merits of different mechanisms for driving improvement in the public sector.

Research in Management and Organization Studies on the private sector has identified a number of 'drivers' of improved performance, including innovation, organizational culture, leadership, and strategic planning. Many of these 'private sector' characteristics have emerged within public sector organisations in recent years. However, public managers face additional pressures, whether from regulators, constrained resources, or political interference. This book takes each of these drivers in turn and assesses whether they lead to improvement in public services.

Written for students and researchers of Public Management, this book will also be of interest to public managers and consultants.

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Public Service Improvement: Theories and Evidence (Paperback)
Pub. Date: 2010-06-18
Publisher: Oxford University Press, U.S. A
Price: $31.45
Seller: Central Kentucky Book Supply, Nicholasville, KY, USA
Condition: Fair
Notes: 100% satisfaction guaranteed! We ship quicklySome wavy pages in prebound hardcover. Book is in ACCEPTABLE condition, and a great value based alternative for those wishing to save money! Pages are intact and legible. Satisfaction Guaranteed. Please contact us with any inquiries. We ship daily.
Public Service Improvement: Theories and Evidence (Trade paperback)
Pub. Date: 2010
Publisher: Oxford University Press, USA
Price: $54.75
Seller: Alibris, Sparks, NV, USA
Condition: New.
Notes: Trade paperback (US). Glued binding. 234 p. Contains: Illustrations, black & white, Tables, black & white, Figures.
 
 
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    Public Service Improvement: Theories and Evidence (Paperback)
    Pub. Date: 2009
    Publisher: Oxford University Press, U.S. A
    Notes: A few small marks to page edges Good condition is defined as: a copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Most items will be dispatched the same or the next working day.

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    Public Service Improvement: Theories and Evidence (Paperback)
    Pub. Date: 2009
    Publisher: Oxford University Press, U.S. A
    Notes: Good condition is defined as: a copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Most items will be dispatched the same or the next working day.

    WeBuyBooks
    Waterfoot, Lancashire, GBR
    $44.00
     
     
    Public Service Improvement (Softcover)
    Pub. Date: 4/29/2010 12: 00: 00 AM
    Publisher: OUP Oxford
    Notes: PLEASE NOTE: WE ARE CURRENTLY ONLY SHIPPING TO ADDRESSES WITHIN THE USA. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Please note we cannot offer an expedited shipping service from the UK.

    Paperbackshop
    Glendale Heights, IL, USA
    $62.75
     
     
    Public Service Improvement: Theories and Evidence (Trade paperback)
    Pub. Date: 2010
    Publisher: OUP Oxford
    Condition: New.
    Notes: Trade paperback (US). Glued binding. 234 p. Contains: Unspecified, Tables, black & white, Figures.

    Ria Christie Books
    Uxbridge, MIDDLESEX, GBR
    $69.87
     
     
    Public Service Improvement: Theories and Evidence (PF)
    Pub. Date: 2010-04
    Publisher: OUP Oxford
    Condition: New
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More About Public Service Improvement by Ashworth, Rachel
 
 
 
Overview

The performance of the public services, from education and policing to health and recycling, is a matter of concern in many countries. Issues of public service efficiency, cost, and effectiveness have moved to the forefront of political debate. This book applies the latest thinking from Management and Organization Studies to the performance of public organizations in order to evaluate the merits of different mechanisms for driving improvement in the public sector.

Research in Management and Organization Studies on the private sector has identified a number of 'drivers' of improved performance, including innovation, organizational culture, leadership, and strategic planning. Many of these 'private sector' characteristics have emerged within public sector organisations in recent years. However, public managers face additional pressures, whether from regulators, constrained resources, or political interference. This book takes each of these drivers in turn and assesses whether they lead to improvement in public services.

Written for students and researchers of Public Management, this book will also be of interest to public managers and consultants.

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Details
  • PID: 15573694186
  • ISBN-13: 9780199545483
  • Publisher: OUP Oxford
  • Seller: AwesomeBooksUK
    Condition: New
    Notes: BRAND NEW BOOK! Shipped within 24-48 hours. Normal delivery time is 5-12 days.